Information we may collect
You may be asked to provide personal information when using this site. It is your choice whether to share it. We may be unable to provide certain services if you do not provide the requested information.
This may happen when you:
- Submit a product enquiry
- Purchase or reserve a product with us
- Take part in an online survey
- Apply for a job
- Request a brochure
- Register for product emails and special offers
- Provide feedback about our website
Product and special offer emails
By registering for product emails, you consent to us holding your email address and sending you information about our products. You may unsubscribe at any time using the link in any email we send.
Computer information
Technical information about your device may be collected when you visit our website (for example IP address, browser type, screen resolution, and referring website).
This information is not linked to your personal identity and is used only to improve your experience on our website.
How we use this information
To fulfil booking requests
We use the information you provide to process, administer, and account for your booking. We may email or call you where necessary to complete your reservation.
We may share your information with third parties as needed to provide the services you request. In some cases, these third parties may be located outside the UK.
Product enquiries
If you submit an enquiry, we use your details to provide a quotation and may follow up by email or phone.
Feedback and surveys
Feedback is used to improve our services. Survey responses are used for statistical purposes; personal details are not disclosed.
Job applications
Information provided in response to a job advertisement is used solely for recruitment purposes. We will not use it for any other purpose.
Is your information secure?
We take reasonable steps to keep information secure and only use it for the purposes described in this policy.
Other websites
Our site may link to third-party websites for your convenience. Unless stated otherwise, their content is not our responsibility.
Can we change this policy?
We may update this policy from time to time. The version in effect when we received your information applies to that interaction.
Questions
If you have questions about this privacy policy or how we handle your data, please contact us.